Many of you have reported that you are no longer receiving free 2-day Prime shipping when you purchase items with Subscribe & Save. We first thought this may have been an Amazon Mom issue, however we have now confirmed that there has been a policy change to the Subscribe & Save program that no longer offers free 2-day shipping, but rather free standard shipping.
I can’t say that I’m joyous about this new policy, and I am sure that many of you are feeling the same way. Although I’m relieved to know that free shipping still applies, I’m not thrilled with waiting longer for my order to arrive. Read below to see what the new policy says….
Once I sign up, when will I get my first order?
As soon as you click “Sign me up,” we will begin processing your first order. All Subscribe & Save orders ship for free using standard shipping. The estimated delivery range for your first order is provided in on the Sign Up page and can be viewed on the Your Orders section of Your Account.
Can I upgrade my shipping method?
Shipping upgrades are not permitted for Subscribe & Save orders.
Why didn’t I qualify for Prime shipping?
The Subscribe & Save program offers participants great benefits like a 15% discount, convenience of recurring deliveries and a no-commitment cancellation policy with free standard shipping. If you need an item faster, Prime Two-Day and One-Day shipping are available for eligible items, but the 15% Subscribe & Save discount will not apply.
Can I get my Subscribe & Save items faster?
If you need an item faster, Prime Two-Day and One-Day shipping are available for eligible items on the product detail page if you have 1-Click ordering turned on, or at checkout, but the 15% Subscribe & Save discount will not apply.
How do I cancel my subscription?
There are no commitments. Cancel your subscription any time, online, 24 hours a day using Manage Your Subscribe & Save Items through Your Account. You will only be charged for orders that have shipped.
How do you feel about this new policy? Will you continue to order using Amazon’s Subscribe & Save program and wait longer for your order?